Tuesday, September 27, 2016

Speed of Amazon shipments slowing down?

Have you noticed that 2 day shipping with Amazon is now 3 days most days?  It seems that depending on the day, my 2 day shipment is promised in 3 days instead of 2.  For example, I just ordered some items from Amazon at 3:56pm.  The shipment option during checkout was FREE 2 DAY shipping to arrive Friday (today is Tuesday Sept 27).  In the past, 2 day shipping would have arrived Thursday September 29.

Last week, I ordered a few things and the same thing occurred.  I thought it was a fluke until I saw what happened today.

Last week's order contained an item that while it promised 2 days, it turned out to be 4 days for some reason (stock perhaps?).  I was able to cancel the item because I needed it in 2 days.  Another item I ordered over the weekend qualified for PRIME (not free shipping, actually PRIME) and when I received the confirmation, it wasn't scheduled to arrive until next Monday (all other items were on time).  I was again able to cancel the order and choose a different product from a different vendor.

Amazon remains my favorite place to shop despite this.  Yet, it is something to watch as we get accustomed to getting things in 2 days.   Amazon Prime is a great value and I will keep using it even with the new 3 day shipping (that is supposed to be 2 days).  Their service and return policies are awesome. Pricing is usually very close to the lowest for everything I've ordered and that keeps me from wanting to price shop them too much.

Shipping is going to be a big issue for Amazon and they will have to figure out a way to reduce their shipping costs while keeping us loyal shoppers.  It will be interesting to see if the slower shipping begins to have an impact as their competitors start improving their operations.